At Paez, we want you to be completely satisfied with your purchase. If for any reason you're not, you have 30 days from the date of delivery to make a return. Unfortunately, we don'tdo exchanges, just returns. All shipping costs will be covered by the customer (except in Portugal).
Once we receive the returned product, our storage warehouse will conduct a verification process to ensure everything is in order. This process may take up to 14 working days, but we're constantly working to have it completed as soon as possible.
We appreciate your patience and understanding as we work hard to ensure your satisfaction with our products and services and strive to always improve our support.
Feel free to contact us anytime at firstname.lastname@example.org for any additional queries.
To find more about our Return Policy, please click in Terms & Conditions and check item 13) Exchange Policy.